Appointments

Urgent appointments

To Request an Urgent Appointment:

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Non-urgent advice: Patient Notice

We are open Monday to Friday from 8am to 6.30pm

Routine appointments

To Request a Routine Appointment:

Non-urgent advice:

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • By phone
  • Face to face at the surgery
  • On a video call
  • By text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

To Cancel your Appointment:

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

If you require a home visit, please try to phone, whenever possible, before 10am. The doctor is available to speak to you personally at the end of the surgery and the receptionist will advise accordingly.

Patients are encouraged whenever possible to attend the surgery as all urgent cases will be seen on the same day. The facilities are better for examination and treatment and it is also a more efficient use of doctor’s time.

Patients who are confined to their home or recently discharged from hospital and need nursing assistance, may arrange through the doctor to see the nurse.

The nurse auxiliary can help patients with their personal hygiene, bathing of patients at home and by doing simple dressings etc.