There is a appointment system for both morning and evening surgeries, although spaces are reserved for an emergency consultation.
We realise that you cannot be ill by appointment, thus emergencies will always be seen on the same day. Please explain your urgent needs to the Receptionist.
Did Not Arrive (DNA) policy
Patients will be seen if late for their appointment by no more than 10 minutes and patients are expected to ring and let us know if delayed.
After two DNAs we will write to a patient informing them of the missed appointments and remind them that if they do not arrive for an appointment again they may be removed from the practice list.